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Working days exclude weekends and bank holidays. Delivery terms
Pro Steam technician servicing a commercial steam cleaner

Support

Support

Fault-finding help for i8, i6, V6 and S6.

Guided equipment checks

Troubleshooting guide

These checks come from the Pro Steam fault-finding guides. They are cautious prompts, not a diagnosis, and a symptom improving does not confirm the machine is repaired or safe. Where a check is not safe for you to do, the guide stops and points you to a qualified engineer.

Safety warning - read first

If the RCD trips, there is a leak, a red warning light, or you cannot safely check: stop using the machine, switch off and isolate from the power supply only if safe. Allow full cooling. Do not open or remove hot or pressurised components, reset the RCD repeatedly, test live wiring, or run a wet/leaking machine to dry it. Seek a qualified engineer.

1. Machine model

Choose your model to begin.

Contact support

For further help contact sales@cleanes.co.uk or 01903 755128. You can also use the contact form, machine finder and comparison tools, and check recorded specifications and compatibility.

Email sales@cleanes.co.uk or call 01903 755128.

Send a support enquiry

Meanwhile you can browse machines or use the finder.